Once the process is finished, launch zoom again to see if it can do its video processing without crashing.
Zoom video freezes but audio continues update#
Step 5: Click “Search automatically for drivers” and allow your computer to update the driver for your camera. Step 4: Right-click on the camera attached to your computer, and click Update driver. Step 3: Double-click Cameras to expand it. Step 2: In the Open field, type in “devmgmt.msc” and then click OK to pull up the Device Manager window. Step 1: Press the Windows key + R to pull up the Run service.
Zoom video freezes but audio continues drivers#
However, if your camera drivers are outdated, then that might be the reason why the Zoom desktop client keeps crashing on your computer.įollow these steps to check and update your camera drivers: The Zoom client is used for video communications, which requires your PC to have a camera attached for the feature to work. Third solution: Update your camera driver Wait until your Windows 11 finishes the reboot and then launch Zoom again to see if the problem is fixed. Step 2: Hover the cursor over Shut down or sign out, and then click Restart. Step 1: To restart your computer, right-click the Windows key. Most of the time, a reboot can fix a lot of problems including app crashes.Īside from that, it will also release the RAM and CPU resources that your apps have been using. Second solution: Restart your computerĪnother way to fix minor app and system glitches is to refresh the memory of your machine. It it still does, then move on to the next solution. Once you’ve successfully closed the app, launch Zoom again to see if it still crashes at some point. Step 3: Click End Task to force quit the app. Step 2: Look for Zoom Meetings in the list and right-click it.
Step 1: Press Shift + CTRL + Esc keys at the same time to pull up the Task manager.
It’s better to force quit as it will make the job easier. Restart the desktop client to see if the problem can get fixed that way. So what you have to do first is to see if that’s really the case. It is possible that Zoom crashes due to a minor issue or glitch. So continue reading as this troubleshooting guide can help yo First solution: Force stop Zoom app and reopen it There are a few solutions we cited in this post and we know can be helpful in troubleshooting both the app and your computer. In this article, we will explain the reason why Zoom keeps crashing on your Windows 11 computer, point out the possibilities, and rule them out one after another until you can figure out what the problem is and fix it.
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